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Voice + Wireless + Internet : You’re Connected

Sheridan’s only local full-service telecommunications provider offering a full host of services to our residential and business customers.

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ACT’s High Speed Internet is up to 50 times faster than a dial-up modem providing you with instant internet access for your business.

Using your existing telephone line, ACT’s High Speed Internet service sends data and voice over the same line allowing you to talk or fax while you surf the web. Just think, no more busy signals or long waits to make a call. You can download graphic-heavy files, large documents, photos, email attachments and more instantly. High Speed Internet is fast, flexible and affordable. It will forever change the way you work, live and communicate.

Just pick the speed that best works for your business and you are on your way!

High Speed Internet Services

Combine High Speed Internet with basic local service to receive the following discounted monthly rates for internet:

Customers signing a one-year service agreement are eligible for free installation.

3.0 Mbps $32.00/mo
Up to 3 Mbps download speeds
768 kbps upload speeds
Up to 5 email boxes
6.0 Mbps $42.00/mo
Up to 6 Mbps download speeds
1.5 Mbps upload speeds
Up to 5 email boxes
10 Mbps $55.00/mo
Up to 10 Mbps download speeds
3.05 Mbps upload speeds
Up to 5 email boxes

 

High Speed Internet Service Only
Customers signing a two-year service agreement are eligible for free installation.

3.0 Mbps $40.00/mo
Up to 3 Mbps download speeds
1.5 Mbps upload speeds
Up to 5 email boxes
6.0 Mbps $45.00/mo
Up to 6 Mbps download speeds
1.5 Mbps upload speeds
Up to 5 email boxes
10 Mbps $55.00/mo
Up to 10 Mbps download speeds
3.05 Mbps upload speeds
Up to 5 email boxes

Reliable, knowledgeable technical support is available 24/7 by calling 1-866-615-5438.

Internet connection speeds may vary due to Websites accessed, customer location, internet congestion or customer equipment.

Additional email boxes available at $2.00 per box/month. Data transfer rates are not guaranteed. Some services not available in all areas.

SecureITComplete Computer Protection

SecureIT is a fully automated anti-virus/anti-spyware program that gives you a full suite of features with little to no interaction from you!

  • Anti-virus Protection
  • Anti-spyware/Adware Removal
  • Personal firewall
  • Pop-up blocker
  • No annual renewal

SecureIT Live - $4.95/mo
With Live, you receive professional virus and spyware security software with full 24/7 technical support.

A complete report is emailed to you each month detailing exactly how many infections SecureIT has protected your machine from and how many pop-up windows have been stopped by the built in blocker. This report will keep you on top of your machine’s health and informed when it comes to safe internet usage.

SecureIT Plus - $6.95/mo
SecureIT Plus offers all of the benefits of SecureIT Live with three additional features:

  • Complete set of parental controls
  • Content filter that flags inappropriate or infected content
  • Full-service disk defragmentation tool to keep your hard disk clean and efficient

NEW! Remote Installation - $19.95
Subscribe to SecureIT Live or SecureIT Plus and take advantage of our new supported remote installation. We’ll inspect and optimize your machine, remove any conflicting anti-virus software and provide any necessary training once installation of SecureIT is complete.

With supported remote installation, if your computer contracts an infection while running SecureIT, we’ll remove your infection at no cost! If we still cannot clean your machine, we’ll give you $100 to have your machine repaired at a computer service center.

Online BackupSimple. Secure. Storage.

Safeguard the things that matter to you and never lose an important file again. Online Backup provides easy, automatic, and secure backup of your important data so you never have to worry about accidental deletion of files, hard drive failures, lost data from computer theft, or data loss from virus and spyware threats. Install it, choose what you want to back up, and then forget about it. Online Backup does the rest.

Install Online Backup on an unlimited number of computers and share your storage quota among multiple machines.

  • 5 GB Storage: $2.95 per month
  • 50 GB Storage: $7.95 per month
  • 250 GB Storage: $14.95 per month

TotalTech

A virtual 24/7 PC support services to keep your machine running at its very best

Total TuneUp - $49.95
We can get your PC operating at peak performance.

Virus + Spyware Removal - $89.95
We’ll remove viruses, spyware, and other malicious software.

Complete Care - $109.95
We combine our virus & spyware removal with our PC performance tune-up at a significant savings to you.

Advanced Repair - $89.95
We can fix your more general computer problems.

OS Training & Customization - $49.95
We will show you how to get the most out of your operating system, PC or Mac.

Total Membership - $169.95
Full access to all TotalTech services for a full year.

Building BlocksWebsite Building Tools

Building Blocks is a software suite that makes creating a website easy for even the novice Internet customer.

  • Create personal or business websites
  • No development or programming fees
  • 4 packages available
  • Online training videos to guide you through the creation process
  • Hundreds of templates to choose from for a customized look
  • Add your own photos
  • Web building tools include photo albums, blog zones, shopping carts, guest books, Google search tools and much more!

Building Blocks with ACT High Speed Internet

Package Pages Price Per Month
Business Card 1 $0.95
Starter Site 5 $1.95
Business/Personal 40 $3.95
E Commerce 70 $7.95

Domain and Web Hosting Available. Call Us for Details. 1-866-615-5438

Voice Icon

With ACT’s Simple Solutions, you can customize your business lines to suit your individual needs at a fixed, low monthly price.

Pick the plan that suits your needs and begin saving today!

ACT Simple Solutions for Business

Basic Local Exchange Service   Current Monthly Rate
 
Any combination of the following basic calling features: Caller ID, Call Waiting, Call Waiting Identification, 3-Way Calling, Call Forwarding, Call Forward Selective, Call Forward Busy, Call Forward No Answer, Call Forward Remote Access, Line Hunt, Voice Mail Complete, Anonymous Call Rejection, Continuous Redial, Last Call Return, Distinctive Ring and Speed Call 8   1 Year Term: $10.00*
2 Year Term: $8.00*
3 Year Term: $5.00*

 

DSL Service - Any available speed/price tier   1 Year Term: 5% off monthly rate*
2 Year Term: 10% off monthly rate*
3 Year Term: 15% off monthly rate*

 

*Rates and discounts are only available if the business subscriber simultaneously subscribes to basic local exchange service.

Available to business customers only. Services are not available in all areas. Prices exclude taxes, surcharges and other fees. The Simple Solutions Plan is subject to the terms and conditions for the individual service components of the Simple Solutions Plan as set forth in the price schedule and applicable DSL service documents. Altering, suspending or disconnecting service may cancel price guarantee and may result in an early termination fee. The Simple Solutions for Business Plan is subject to a one, two or three year service agreement. If the Customer cancels the Plan during the agreed upon term, the customer will be assessed an early termination fee of $300.

Voicemail
Total $6.00/mo
Outgoing message, 100 message storage, 20 minutes total space, Sub-mailboxes, Messages stored for 31 days
Complete $4.00/mo
Outgoing message, 100 message storage, 10 minutes total space
Advanced $2.00/mo
Outgoing message only

Long Distance Calling Plans

ACT $.05 Plan:   $.05/minute - $4.99 monthly charge
ACT $.07 Plan:   $.07/minute - no monthly charge
Residential Unlimited:   $25.00/month
Business 1500 Minute Plan:   $35.00/month
800 Service:   $.08/minute - $1.50 monthly charge
Conference Bridge Available:   Call for Details

*Some restrictions apply. Unlimited ACT long distance calling plans require ACT telephone service. Unlimited long distance can be added to residential service only for calling within the continental United States (i.e. Alaska and Hawaii not included) and may not be used for internet access or data transmitting. Prices exclude taxes, surcharges, and other fees. Directory assistance calls are not included in the unlimited long distance calling plan and will be billed separately. Unlimited ACT long distance is for voice only. Usage may be monitored and customers may be required to show compliance if usage exceeds 3,000 minutes per month. ACT reserves the right to remove any customer from the unlimited long distance plan or discontinue the plan at any time.


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ACT offers a variety of service plans and calling features so it’s easy to find the right service to suit your needs.

Mobile Rates

All Plans Include: 7pm Nights & Weekends, Caller ID, Voicemail and Call Waiting

Individual Plans

Plan Anytime Minutes Nights/Weekend Minutes Mobile to Mobile Minutes My Group Price Per Month
Basic 0 0 0 $16.99
Safety 30 30 0 0 $14.95
Basic 200 200 0 0 $29.99
ACT National 300 300 3000 Unlimited $34.99
ACT National 450 450 3000 Unlimited $39.99
ACT National 900 900 3000 Unlimited Pick 5 $59.99
ACT National UNLIMITED Unlimited Unlimited Unlimited $69.99

Shared Plans *

Plan Anytime Minutes Nights/Weekend Minutes Mobile to Mobile Minutes My Group Price Per Month
ACT Share 700 700 Unlimited Unlimited $60.00
ACT Share 1400 1400 Unlimited Unlimited Pick 10 $80.00
ACT Share 2000 2000 Unlimited Unlimited Pick 10 $90.00
Additional Line 0 0 0 $9.99
ACT Share UNLIMITED Unlimited Unlimited Unlimited $70.00
Unlimited Add Line 0 0 0 $49.99

* Shared plans require a minimum of two lines

Other Charges

Price Per Month
Text Messaging 250 $5.00
Text Messaging 500 $10.00
Text Messaging 1500 $15.00
Unlimited Text Messaging $20.00
Unlimited Shared Text Messaging $30.00
Picture Messaging 50 $6.00
Picture Messaging 100 $11.00
Picture Messaging 250 $27.00
Regulator Fee $0.25
Activation $35.00
Deactivation $8.00

other charges may apply

Data Card Plans

Price Per Month
150 MB $41.99
250 MB $51.99
500 MB $56.99
2000 MB $61.99

3G Data Phone Add-On

Price Per Month
25 MB $9.99
Unlimited Data $29.99

BlackBerry Plans

Price Per Month
BIS Lite $14.99
BlackBerry Power $29.99
BlackBerry Corporate $44.99

Digital wireless telephones may cause interference with some hearing aids due to electromagnetic energy emitted by the telephone’s antenna, backlight, or other components. It is because of this potential for interference that the FCC has adopted specific hearing aid compatibility rules for digital wireless telephones.

There are two sets of standards for digital wireless telephones: an “M” rating means the telephone is intended for use with hearing aids in microphone mode. The higher the “M” rating, from 1 to 4, the more likely it is the device will be compatible with your hearing aid on the microphone setting.

The “T” rating, also from 1 to 4, refers to the telephones telecoil coupling ability and means the device is intended for use with hearing aids in telecoil mode. As with the “M” rating, the higher the “T” rating number, the more likely you will be able to use the phone with your hearing aid on the telecoil setting.

Because hearing loss and hearing aids differ by customer, ACT Mobile encourages those who use hearing aids to try hearing aid compatible phones to determine which will work best for them. Test phones are available for testing at any of our business office locations.

*Basic = Entry-level devices that aer offered for low cost or free. Feature = Devices with more advanced capabilities. Smart = Devices that run complete operating system software as a platform for application developers.

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Business Class Services

Dedicated Internet

ACT is able to offer your business premium internet services at affordable price points with dedicated internet access (DIA). DIA offers dedicated, symmetrical internet speeds starting at 1.5 MB. With dedicated internet service your business is guaranteed to get the speed to which you subscribe. Symmetrical services allow you to enjoy the same download and upload speed. Additional benefits include:

  • Service available over a T1, DS-3 or OC-3 connection; starting at 1.544 MB
  • DIA is available via Ethernet services over ACT’s expanding fiber network.
  • Services delivered over Ethernet can be rated at just about any speed imaginable.

Ask to speak with a business representative about our DIA services and experience customized connectivity made easy.

Primary Rate Services

ACT’s Primary Rate (PRI) service can provide an efficient and flexible connection for your businesses voice communications. Use PRI service to connect your communications system to the telephone network, allowing for multiple telephone numbers, caller ID and advanced calling features, all at a much lower cost than other traditional solutions. With ACT’s PRI service, small and large businesses alike can take advantage of the following benefits:

  • Up to 23 voice channels available to support your voice traffic
  • Capable of unlimited numbers of direct inward/outward dialing numbers (DID’s)
  • Advanced Calling Features such as Caller ID and Call Forwarding
  • If communications is your primary need, use of PRI rather than standard voice trunks may result in significant cost savings

PRI service from ACT is a low cost, highly efficient, high speed option for your voice traffic. This all digital communications option will improve your network performance and trunking efficiency, while supporting advanced calling features such as Caller ID. Call your ACT Business Representative today to see how PRI can help you and your business.

Phone Systems

Small and large businesses stand to benefit from the advanced features available from ACT’s phone system solutions. Customize calling features to suit your business needs.

Add software that enables your team to be mobile. With act’s system of choice your business can enjoy the following benefits:

  • Auto Attendant
  • Automatic Call Distribution
  • Caller ID
  • Integrated Voicemail
  • VOIP Enabled Technologies
  • Bluetooth Voice Integration
  • Presence Management
  • Voicemail, email and fax management with
  • Microsoft Outlook

Related Information

Coverage Maps

  • Coverage Map 1
  • Coverage Map 2
  • Coverage Map 3

Custom Calling Features

These calling features help our customers make better use of their telephone.

Reservationless Conference Calling

Revervationless Conference Calling from DTE is a truly digital, high quality teleconferencing service. Learn More