Residential Services

sometimes there are problems

We pride ourselves on providing reliable, high quality services to our customers, but sometimes there are problems we do not have any control over. That’s where Premium Wire Care with Modem Protection comes in.

For only $5.00 a month Premium Wire Care with Modem Protection will cover the following:

  • Repair or replacement of damaged telephone wiring and jacks in your home
  • Repair or replacement of damaged DSL wiring and jacks in your home
  • Repair or replacement of DSL Modem/Router ($84.95 value)
  • Labor ($75 per hour charge)
  • Mileage charges
  • Damage due to lightning or power surge
  • Accidental damage caused by customer
  • Damage inherent to defect of equipment

This agreement does NOT cover the following situations or items:

  • Move requests
  • Telephones, answering machines, or cordless phones
  • Wiring and modems destroyed by fire, flood or natural disaster
  • Wiring that doesn’t meet minimum NEC wiring standards
  • Equipment not purchased from Advanced Communications Technology

Premium Wire Care with Modem Protection is available for residential customers only. The annual cost of Premium Wire Care with Modem Protection ($60.00) is less than a single hour of labor or the cost of a new modem if something were to happen.

Some restrictions may apply. Some services not available in all areas.

TechSupport

ACT Internet Helpdesk 1-866-615-5438

WildBlue Internet Helpdesk 1-888-886-6870

SecureIT 1-877-373-3320

Total Tech 1-888-723-4932


Service Inquiries

Sheridan 307-673-0910

Buffalo 307-425-0910

Toll Free1-888-304-8889