Residential Services

Get local service, long distance and custom calling features

With ACT’s Simple Solutions you can get local service, long distance, calling features, and high speed internet access all in one package for one low monthly rate!


ACT Simple Solutions

Local Service + up to 10 Calling Features$31.50/mo

Three-Way Calling, Anonymous Call Rejection, Voice Mail, Last Call Return, Call Forward Remote Access, Continuous Redial, Speed Call 8

High Speed Internet$30/mo

Add 6 Mbps High Speed Internet for only $30.00 a month when combined with local service.

Customer may upgrade to 10 Mbps High Speed Internet service (where available) for an additional $10 per month.

Unlimited Long Distance$20.00/mo

Combine Local Service with High Speed Internet and Unlimited Long Distance – $81.50/mo

Rates and discounts are only available if the subscriber simultaneously subscribes to basic local exchange service.

Available to residential customers only. Services are not available in all areas. Prices exclude taxes, surcharges and other fees. The Simple Solutions Plan is subject to the terms and conditions for the individual service components of the Simple Solutions Plan as set forth in the price schedule and applicable DSL service documents. Altering, suspending or disconnecting service may cancel price guarantee and may result in an early termination fee. The Simple Solutions Plan is subject to a one-year service agreement. If the Customer cancels the Simple Solutions Plan during the one-year service agreement, the customer will be assessed an early termination fee of $175.


Voice Mail

Total$6.00/mo

Outgoing message, 100 message storage, 20 minutes total space, Sub-mailboxes, Messages stored for 31 days

Complete$4.00/mo

Outgoing message, 100 message storage, 10 minutes total space

Advanced$2.00/mo

Outgoing message only


Long Distance Calling Plans

ACT $.05 Plan   $.05/minute – $4.99 monthly charge
ACT $.07 Plan   $.07/minute – no monthly charge
Residential Unlimited   $25.00/month
Business 1500 Minute Plan   $35.00/month
800 Service   $.08/minute – $1.50 monthly charge
Conference Bridge Available   Call for Details

Premium Wire Care$5.00/mo

We pride ourselves on providing reliable, high quality services to our customers, but sometimes there are problems we do not have any control over. That’s where Premium Wire Care with Modem Protection comes in.

For only $5.00 a month Premium Wire Care with Modem Protection will cover the following:

  • Repair or replacement of damaged telephone wiring and jacks in your home
  • Repair or replacement of damaged DSL wiring and jacks in your home
  • Repair or replacement of DSL Modem/Router ($84.95 value)
  • Labor ($75 per hour charge)
  • Mileage charges
  • Damage due to lightning or power surge
  • Accidental damage caused by customer
  • Damage inherent to defect of equipment

This agreement does NOT cover the following situations or items:

  • Move requests
  • Telephones, answering machines, or cordless phones
  • Wiring and modems destroyed by fire, flood or natural disaster
  • Wiring that doesn’t meet minimum NEC wiring standards
  • Equipment not purchased from Advanced Communications Technology

Premium Wire Care with Modem Protection is available for residential customers only.

The annual cost of Premium Wire Care with Modem Protection ($60.00) is less than a single hour of labor or the cost of a new modem if something were to happen.

Some restrictions apply. Unlimited ACT long distance calling plans require ACT telephone service. Unlimited long distance can be added to residential service only for calling within the continental United States (i.e. Alaska and Hawaii not included) and may not be used for internet access or data transmitting. Prices exclude taxes, surcharges, and other fees. Directory assistance calls are not included in the unlimited long distance calling plan and will be billed separately. Unlimited ACT long distance is for voice only. Usage may be monitored and customers may be required to show compliance if usage exceeds 3,000 minutes per month. ACT reserves the right to remove any customer from the unlimited long distance plan or discontinue the plan at any time.

TechSupport

ACT Internet Helpdesk 1-866-615-5438

WildBlue Internet Helpdesk 1-888-886-6870

SecureIT 1-877-373-3320

Total Tech 1-888-723-4932


Service Inquiries

Sheridan 307-673-0910

Buffalo 307-425-0910

Toll Free1-888-304-8889