What is it?

TAP refers to two telephone assistance programs, which aim to help low-income people maintain telephone service. What are the programs called? Lifeline and Link-Up.

How do they work?

Lifeline can save you $13.50 a month on your phone bill. Some people save more. Link-Up pays as much as $30 of the phone installation fees for new service or to relocate service. Not all phone companies offer Link-Up.

Who qualifies?

Anyone in Wyoming participating in social service programs such as: Medicaid, Kid Care/CHIP, Equality Care, SNAP (formerly called food stamps), SSI, LIEAP (Low Income Energy Assistance Program), TANF, Prescription Drug Assistance, POWER, Child Care.

Where do I get an application?

Visit your area telephone service provider in person or online. Find the application for download at the Wyoming Public Service Commission's web site at http://psc.state.wy.us/ or click here for a TAP application in English or Spanish.

What else do I need?

You'll need a letter or other proof that you're currently enrolled in one of the social service programs. That could be a copy of your benefits card or approval letter. Your local DFS office can help you if you need another copy of the approval letter.

Then what?

Make a copy of your application and proof of your participation in any social service program and mail or fax it to your telephone service provider.